USPS Five-Year Strategic Plan
Posted on October 24th, 2016

The U.S. Postal Service has released its Five-Year Strategic Plan, covering the fiscal years 2017 to 2021. The plan is intended to provide Congress, USPS employees, business partners, customers and the public, with details on the post’s mission statement; identification of key factors external to the Postal Service—both in the external business environment and forecasted trends—that could significantly affect the achievement of USPS overall goals and objectives; a description of the Postal Service’s overall goals and objectives, aligned with national performance assessment goals and objectives; and a description of the program evaluations used in establishing or revising overall goals and national performance assessment system objectives.
 
In the strategic plan document, USPS has put forth the following goals:
  • Goal 1: Deliver a World-Class Customer Experience
  • Goal 2: Equip, Empower, and Engage Employees
  • Goal 3: Innovate Faster to Deliver Value
  • Goal 4: Invest in our Future Platforms 
Further details on the plan can be found in the document, U.S. Postal Service Five-Year Strategic Plan.


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